Region and country

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  • North America
  • Your current country:

  • United States
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    United States

    FAQ
  • How to submit repair request in North America

  • How to submit replacement request in North America

  • How to submit refund request in North America

  • What to do if the throttle doesn’t work

  • What to do if the scooter can’t be turned on

  • How to use the throttle of the KQi1 Sport

  • How to install NIU app on your smartphone

  • How to bind your scooter to the NIU app

  • How to unbind the scooter with the NIU app

  • How to lock your scooter by using the NIU app